SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lushio.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lushio.store.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lushio.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://lushio.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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This little bag is strong and thick, and takes the weight of bottles very well. The fold-up design means it can be stored easily and is always available for shopping or travelling. It is sturdy and well-padded so that bottles do not touch each other while being carried. An excellent buy.
Really good bottle carrier. It held six bottles of German beer easily and they didn’t rattle around. Very pleased with my purchase and would buy again.
I already have a carry bag that can hold up to nine bottles, but needed something smaller. This is just right, the compartments are separated all the way from top to bottom (which is a must for me) . It is well made and comfortable to hold. It safely holds beer bottles. Recommended.
I purchased the beer bag for a special friend. He was chuffed to bits to receive it stuffed full of assorted beers. It holds so much, it's made from strong material, a good price.
Seems very strong little bag, I won't be worried to carry 6 bottles of beer anymore!
This is brilliant. Always have it in the car with me and take it into the supermarket to stock up. It's sturdy and is great to carry the bottles when full, and keeps the bottles in place whilst driving around.
Ideal for transporting bottles!
Just what I wanted, a small strong carry bag for bottles. Shorter than some but does exactly what is needed.
Bought 2 for Christmas presents and filled with bottles of beer, both recipients loved them.
The only reason I’m not giving this the full 5-star treatment is that I felt that the dividers to separate your precious purchases were a little insubstantial. However, this was bought (and filled) as a Christmas gift and I’ve certainly had no complaints from the recipient!
Bought as a gift. Well-received. Good for beers, or a mixture of soft drinks.
Really useful when you have the need to take drinks anywhere. Went to a “bring your own booze” place for the first time and took our drinks in these
Good quality but too tight for the beer bottles we bought
A sturdy 6 beer bottle carrier. And is comfortable enough to carry
Bought this as a present for a friend, I think he will love it. He will be able to use it when he goes to the supermarket to buy his beer. Well made.
I recommend this product. Great Quality!
Great item. Perfect father’s day present.
Good for taking bottles to a picnic.