I had just had my first baby, Ella, and was a new stay at home mom. I wanted a creative outlet and decided to teach myself how to sew and start a little online baby shop—selling handmade baby accessories. During this time I also came up with my idea for a retractable pacifier clip.
Ella was obsessed with pacifiers. Once we discovered pacifier clips, we were so happy that they kept us from losing her pacifiers. They also kept her from throwing her pacifier the ground. But we quickly realized there were two major problems with regular pacifier clips—they are a long and loose enough to accidentally get wrapped around baby’s neck and they allowed the pacifier to drag on the ground while baby crawled.
As a tired new mom, I was afraid I’d forget to remove the pacifier clip when Ella fell asleep with it, which meant removing the pacifier from her mouth in order to remove the pacifier clip—which risked waking her (every parent’s nightmare!). Sometimes during her naps, I literally sat and watched the baby video monitor because I realized as I closed the nursery door, that I had forgotten to remove the pacifier clip.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lushio.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lushio.store.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lushio.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://lushio.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We LOVE these clips! We keep one on just a paci and one on our wubbanub. Sweet babe likes to throw her paci or drop it when she doesn’t want it anymore, but it never hits the ground on the clip. And she can’t unclip this one like she did the others we tried. Customer service is also great! We had one break, and it was replaced with no issues! And very quickly!
Not only are the paci clips awesome, so is there customer service! The first one we ordered broke within a week (it was a defect) they quickly responded within an hour and offered to send me a replacement. We just received it today. It was a great surprise and I will definitely be ordering from them again!
Right now my son is too young to use as extended but he loves holding the retracta part and it’s very tactile for him. Because he loves to play with his pacifier this is great to keep us from losing on walks, in the car etc. He can quickly put back in his mouth when he wants
I like that this paciclip is good quality and size but I expected it would have a brighter color.
I absolutely love this paci clip! My baby no longer drops her paci on the floor. It is super cute, stylish and easy to use. I love it!
I love it and I love it even more. I don’t have to worry about her binkie touching the ground!!!! Thank you for your great investment.
I have been buying these since day one and they are absolutely a life saver!
My grandson is just starting to reach a lot of stuff. Hopefully he'll learn to use it on his own.
My baby loves it!